Privacy Policy

Vizgen Privacy Policy

April 20, 2023

Welcome to this website established by Vizgen, Inc. (“Vizgen”, “we”, “us” and/or “our”). Vizgen is a company that specializes in the development of scientific tools and instruments for various biological applications. Our website, located at www.vizgen.com (“Site”) allows you to easily access and use content, including features, resources and other information intended to help you learn about products we may offer, recent developments in and applications of our technology, our operations, research and development activities.

This Privacy Policy describes how Vizgen collects, uses, and shares information that could be used to identify an individual person (“Personal Data”), and provides information about your rights and choices regarding our processing of your Personal Data. Please review this Privacy Policy carefully, as this Policy applies to all persons who access this Site (“Users”) and governs our processing of your Personal Data. By interacting with our Site or otherwise providing your Personal Data, you agree that we may collect, use, share and/or transfer that data in accordance with the terms and conditions of this Privacy Policy, subject to your rights and our obligations under applicable law. If you do not agree to this Privacy Policy, please do not access or use the Site or otherwise provide us with your Personal Data.

If you provide us with Personal Data relating to other individuals, you represent that you have the authority to do so and have obtained any consent where required, and you acknowledge that the Personal Data may be used in accordance with this Privacy Policy.

This Policy does not apply to Personal Data relating to employees, job applicants, and contractors, who will be provided a separate Privacy Statement from Vizgen where required by law.

This Privacy Policy forms part of our Terms of Use, which are available at the following link: https://vizgen.com/terms-of-use/.

A reference to “Vizgen,” “we,” “us,” or “our” is a reference to Vizgen, Inc. and any relevant affiliate involved in the Personal Data processing activity.

INFORMATION WE COLLECT AND HOW WE USE IT: 

Information We Collect

 When you engage with the Site, or otherwise interact with us, we collect information that, alone or in combination with other information, could be used to identify you. Vizgen collects Personal Data relating to you and your use of the Site through various means, including when you provide information to us—such as when you provide us with your email address so you can receive updates from us—and when we automatically collect information about you when you access, use, or interact with the Site. We use this information for a variety of different reasons, including improving the Site.

The categories of Personal Data Vizgen may collect about you include [your contact information (such as name, company name, address, telephone number, email address, username and password), and where relevant to fulfill a transaction or request, additional information such as billing or payment information, shipping addresses, end-user information, and credit card information. Additionally, in order to tailor our communications to you, we may ask you to voluntarily provide us with information regarding your scientific areas of interest, experience with our products, contact preferences, and other information relating to your interactions with us or our products and services.

Information You Provide Us

We collect Personal Data that visitors to the Site send to us electronically. For example, if you complete any “free text” boxes in our forms (such as on our “Contact Us” or “Careers” pages), requesting information or subscribing to emailing lists, we may keep your message, email address, and contact information to respond to your requests, and to provide notifications or other correspondence to you. You may otherwise provide us with or make available your Personal Data through other registration and data capturing processes, including public sources of data. If you do not want to receive email from us in the future, you may let us know by sending us an email or by writing to us at the address in the “Contact” section below.

Information We Collect Automatically

When you use or interact with the Site, the following information is created and automatically logged in our systems: 

• Log Data: Information (“log data”) that your browser automatically sends whenever you visit the Site. Log data can include your IP address (so we understand which country you are connecting from when you visit the Site), browser type and settings, the date and time of your request, the referring web page(s), your mobile carrier, device information (including device and application IDs), search terms, and how you interacted with the Site.

• Cookies, Web Beacons, Links, and Other Tracking Technologies: Vizgen may keep track of how you use and interact with the Site through the use of cookies, web beacons, links, and other tracking technologies. We do this to help analyze the use of and improve the Site, and to advertise our products and services. Through these technologies we may automatically collect information about your use of the Site and other online activities, including our email correspondences, third-party services, and client applications, and certain online activities after you leave the Site.

• Our Site uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics may collect information about your use of the Sites, including your IP address. Google uses cookies to provide information about visits to our Site, including number of visitors, the websites from which visitors have navigated to our Site, and the pages on our Site to which visitors navigate. More information on Google Analytics can be found at the following link: google.com/policies/privacy/partners/

To the extent permitted by applicable law, we may combine the Personal Data that we have collected about you with other information about you obtained from other sources (both online and offline), such as from third parties and public sources.

How We Use Site Personal Data:

We use Personal Data as necessary for certain legitimate business interests, which include the following:

To contract with you
Vizgen uses your information to perform contracts with you (or to fulfill your contract with or placed through a third party) for the delivery of products or services, for the use of our Site under applicable Terms of Use, and for other purposes. If you order products through our Site, we may contact you by email to provide information about your order (e.g., order confirmations, shipment notifications, guidelines for how best to use the product, etc.). If you have an account with us, we may also send you email regarding your account status or changes to relevant agreements or policies.

Our legitimate business interests 
Where we have not entered into a contract with you, we process your Personal Data for legitimate interests, including to better understand your needs, provide you with requested services and information, and send you information regarding products, services and benefits. We use information passively submitted by you to personalize features and your experience of the Site, and otherwise to generally improve the content, design, and functionality of the Site. We also use this data to study website traffic patterns and detect and correct bugs or other technical errors. As described above, Vizgen or our service providers use website tracking technologies to display information or features that are tailored to your interests and to present advertising on the Site or other websites. We may also use Personal Data to prevent fraud or criminal activity, misuse of our products or services, and ensure the security of our IT systems, architecture and networks.

Consent
We may use your Personal Data when we have your consent to do so, where required or permitted under applicable law. If we are using your Personal Data on the basis of consent, you may withdraw your consent at any time (which will not affect the lawfulness of the processing before consent was withdrawn) by emailing us at privacy@vizgen.com.  

Compliance with legal obligations
We may use your Personal Data to (a) comply with legal obligations and legal processes; (b) respond to requests from public and government authorities including public and government authorities outside your country of residence; (c) enforce our Terms of Use; (d) protect our operations or those of any of our affiliates; (e) protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (f) allow us to pursue available remedies or limit the damages that we may sustain, as required or permitted by the law.

If you ask us to delete your Personal Data and we are required to fulfil your request, we will keep basic data to identify you and comply with your request.

We may use anonymized, de-identified or aggregate information for any purpose.

SHARING AND DISCLOSURE OF PERSONAL DATA

We may share or disclose your Personal data at your direction, such as when you voluntarily share information or content via the Site, or if you consent to a disclosure.

There are certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, unless required by applicable law, as set forth below:

• Vendors and Service Providers: Pursuant to our instructions, certain third-party providers of administrative services (such as email communication and Site support services) will access, process or store Personal Data in the course of performing their duties for us. Such duties may include (a) assisting us in operating the Site and in meeting business operations needs and, (b) assisting us in conducting analytics about the Site. For example, we use Google Analytics to understand how our Site is used, and Flywheel for hosting.
• Business Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider, your Personal Data and other information may be transferred to a successor or affiliate as part of that transaction along with other assets.
• Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, or cooperate with regulators or law enforcement authorities (b) protect and defend our rights or property, (c) act in urgent circumstances to protect the personal safety of Users of the Site or our software, or the public, or (d) protect against legal liability.

When you attend a conference, trade show, or event (either sponsored by Vizgen or one where Vizgen is a participating vendor) and register or have your badge scanned, your Personal Data will be shared with Vizgen, as well as with any partner or third party participating in that event. If you do not want your Personal Data shared with Vizgen or partners in this manner, do not have your badge scanned. If your badge is scanned by a partner or third party at an event your information will be governed by that party’s privacy policy.

DATA RETENTION

We will keep your Personal Data for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a legitimate business need to do so, or as required by law (e.g. for regulatory reporting, legal, tax, accounting or other purposes), whichever is the longest.

To determine the appropriate retention period for your Personal Data, we will consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we use your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements.

UPDATE YOUR INFORMATION

If you need to change or correct your Personal Data or wish to have it deleted from our systems, you may contact us. We will address your request as required by applicable law. Our response to such requests will be limited to information under our direct control. You may also request that we update your Personal Data by contacting us at privacy@vizgen.com.

INFORMATION FROM CHILDREN                                                           

Vizgen does not knowingly collect Personal Data from children who are under 18.  If you have reason to believe that a child under the age of 18 has provided Personal Data to Vizgen through the Site please contact us and we will endeavor to delete that information from our databases.

LINKS TO OTHER WEBSITES

The Site may contain links to other websites not operated or controlled by Vizgen (“Third Party Sites”), including social media services such as Twitter, YouTube, Vimeo, or LinkedIn (“Social Media Services”). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third-Party Sites and not by this Privacy Policy. We do not own, control or operate such linked sites, and we are not responsible for the privacy policies or practices of such linked sites. By providing these links, we do not imply that we endorse or have reviewed these sites. Privacy policies and practices for such linked sites may differ from this Privacy Policy and our practices. We encourage you to read the privacy policies of such linked sites before disclosing Personal Data on Third Party Sites.

COOKIES

Our Site uses cookies to operate and administer our Site and make it easier for you to use the Site during future visits and gather usage data on our Site.

What Are Cookies. A “cookie” is a piece of information sent to your browser by a website you visit. By choosing to use our Site after having been notified of our use of cookies in the ways described in this Privacy Policy, and, in applicable jurisdictions, through notice and unambiguous acknowledgement of your consent, you agree to such use.

Some cookies expire after a certain amount of time, or upon logging out (session cookies); others remain on your computer or terminal device for a longer period (persistent cookies). Our Site uses first party cookies (cookies set directly by Vizgen) as well as third party cookies, as described below. For more details on cookies please visit All About Cookies.

Type of Cookies Used. The Site uses the technologies described below.

Your Choices. You can choose to accept or deny cookies from the cookie banner on our website. On most web browsers, you will also find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off.

To explore what Cookie settings are available to you, look in the “preferences” or “options” section of your browser’s menu. To find out more information about Cookies, including information about how to manage and delete Cookies, please visit http://www.allaboutcookies.org/ or https://ico.org.uk/for-the-public/online/cookies/ if you are located in the European Union.

Please note that if you limit the ability of websites to set cookies, you may be unable to access certain parts of the Site and you may not be able to benefit from the full functionality of the Site.

If you access the Site on your mobile device, you may not be able to control tracking technologies through the settings.

CHANGES TO THE PRIVACY POLICY

Vizgen may modify this Privacy Policy from time to time. Changes will be effective upon the date the revised Privacy Policy is posted on the Site, with the effective date noted in the Policy header at the top of this page. The most current version of this Privacy Policy will govern our use of your information and can be accessed from the link at the bottom of each page of this Site. We recommend that you periodically revisit and review this page to obtain the latest information on our privacy practices.

INTERNATIONAL USERS

Vizgen is based in the United States. If you are accessing our Site from or in the European Union or other regions with laws governing data collection and use, please note that your Personal Data will be transmitted to our servers in the United States as necessary to provide you with the information that you requested, administer our contract with you or to respond to your requests as described in this Privacy Policy, and such Personal Data may be transmitted to our service providers supporting our business operations (described above). The United States may have data protection laws less stringent than or otherwise different from the laws in effect in the country in which you are located. However, we will handle your Personal Data in accordance with this Privacy Policy, and in compliance with applicable law.

CONTACT 

Please feel free to contact us if you have any questions about Vizgen’s Privacy Policy or privacy-related practices.

You may contact us as follows:

You may send an email to privacy@vizgen.com or send mail to:

Vizgen, Inc.
61 Moulton Street
Cambridge, MA 02138
Attention:  Privacy Officer, Marketing Manager

If you are an individual in the EU or UK, you can also raise a question to Vizgen, or otherwise exercise your rights in respect of your personal data by contacting our EU and UK Data Representative at:

DataRep
by email to: datarequest@datarep.com with  <Vizgen, Inc.> in the subject line.

INFORMATION FOR EUROPEAN UNION (EU), UNITED KINGDOM (UK) AND SWITZERLAND USERS

Data Controller. Vizgen is the data controller for Personal Data provided to us, unless otherwise specified. To find out our contact details, please see the “Contact” section above, which also provides the contact details of our EU Representative pursuant to Article 27 of the General Data Protection Regulation.  

Legitimate Interest. “Legitimate interest” means our interest in conducting our business, managing and delivering the best products, services, and experience on the Site to you. This Privacy Policy describes when we process your Personal Data for our legitimate interests, what these interests are and your rights.

If you are an EU, UK, or Swiss Resident, you have the following rights (each, a “Data Subject Right” and collectively, “Data Subject Rights”) in relation to your Personal Data that we hold about you:

• Right of Access: If you ask us, we will confirm whether we are processing your Personal Data and, if so, provide you with a copy of all Personal Data you are lawfully entitled to receive.
• Right to Rectification: If your Personal Data is inaccurate or incomplete, you are entitled to ask that we correct or complete it.
• Right to Erasure: You may ask us to delete or remove your Personal Data,  subject to certain exceptions.
• Right to Restrict Processing: You may ask us to restrict or ‘block’ the processing of your Personal Data in certain circumstances, such as where you contest the accuracy of the data or object to us processing it (please read below for information on your right to object).
• Right to Data Portability: You have the right to obtain your Personal Data from us that you consented to give us or that was provided to us as necessary in connection with our contract with you, and that is processed by us by automated means. We will give you your Personal Data in a structured, commonly used and machine-readable format.
• Right to Object: You may ask us at any time to stop processing your Personal Data, and we will do so:
  • If we are relying on a legitimate interest to process your Personal Data — unless we demonstrate compelling legitimate grounds for the processing; or
  • If we are processing your Personal Data for direct marketing.
• Right to Withdraw Consent: If we rely on your consent to process your Personal Data, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect any processing of your data before we received notice that you wished to withdraw consent.
• Rights in Relation to Automated Decision-making: EU residents have the right to be free from decisions based solely on automated processing of your Personal Data, (including profiling) unless this is necessary in relation to a contract between you and us or you provide your explicit consent to this use.
• Right to Lodge a Complaint with the Data Protection Authority: If you have a concern about our privacy practices, including the way we handled your Personal Data, you can report it to the data protection authority that is authorized to hear those concerns.

Exercising Your Rights under GDPR. If any EU residents (including residents of the European Economic Area countries of Iceland, Liechtenstein and Norway), or residents of the United Kingdom and/or Switzerland wish to exercise any of the above Data Subject Rights, please see the “Contact” section above for information on how to contact us to exercise your rights.

SUPPLEMENTAL PRIVACY STATEMENT FOR CALIFORNIA RESIDENTS

If you are a resident of California, the following supplemental Privacy Statement is provided to you as required by the California Consumer Privacy Act of 2018, as amended (“CCPA”). This Statement does not apply to information exempted from the scope of the CCPA. This Statement also does not apply to information relating to Vizgen employees, job applicants, and contractors, who will receive a separate privacy notice from Vizgen where required by law.

Information Collected
We collect information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked to a consumer or device (“Personal Information” for purposes of this supplemental Statement).

The chart below summarizes how we collect, use and share Personal Information by reference to the categories specified in the CCPA, the sources from which we collect Personal Information, the business purposes for which Personal Information is collected and/or shared, and the categories of third parties with whom Personal Information is shared, describing our practices during the 12 months preceding the effective date of this Statement. We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice and/or obtaining your consent where required by law.

In the past 12 months, we shared or disclosed all of the categories of Personal Information listed below for the business purposes specified.

Sharing Personal Information with Third Parties
** We may share your Personal Information with the following categories of third parties for a business purpose:

1. Service providers, including cloud service providers, internet service providers, data analytics providers, operating systems/platforms, market research providers
2. Distributors
3. Professional Advisors (such as accountants, auditors)

Note: Personal Information may be shared with government authorities on a case-by-case basis upon receipt of a lawful request, or where required by law. In the event of a sale or transfer of some or all of Vizgen’s business or assets, we will use reasonable efforts to notify you if your Personal Information will be shared with parties to the transaction(s). 

We do not sell or share and have not sold or shared (as those terms are defined by the CCPA) California resident Personal Information (relating to adults and to minors under 18) to a third party in the past 12 months.

See the section entitled “Data Retention” above for a description of the criteria used to determine how long we retain Personal Information. We do not use or disclose sensitive Personal Information for purposes other than those specified in California Consumer Privacy Act Regulations Section 7207 (m).

Your Rights and Choices

California residents are entitled to certain rights relating to your Personal Information, including the following:

1. You have the right to a copy of your Personal Information in our possession, or to request information about the categories of Personal Information we have collected about you, the categories of sources from which we collected the Personal Information, the purposes for collecting, sharing or selling the Personal Information (where applicable), the categories of third parties with whom we have shared or sold your Personal Information, the purpose for which we shared or sold your Personal Information, and information about the specific pieces of Personal Information we have collected about you.
2. You have the right to request that we correct in our records any Personal Information about you that is inaccurate.
3. You have the right to request the deletion of Personal Information that we collected about you and retained, subject to certain exceptions.
4. You have the right to opt out of the sale or sharing of your Personal Information with third parties for targeted advertising purposes, where such a “sale” or “sharing” is occurring (as such terms are defined by applicable law).
5. You have the right to limit the use or disclosure of your sensitive Personal Information, where collected and as permitted under the CCPA.

Exercising Your Rights under CCPA

If you wish to exercise your rights under California law (including the Data Subject Rights defined in the Rights to Access section below), please see the “Contact” section below for information on how to contact us to exercise your rights.

Only you or a person that you authorize in writing to act on your behalf may make a verifiable consumer request related to your Personal Information.

You may make a verifiable consumer request twice within a 12-month period, by either:

• Calling Vizgen on 833-222-8206 or
• Emailing us on privacy@vizgen.com.

 The verifiable consumer request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative. We will verify your identity by asking you to provide identifying information that we will match to information in our records.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

Response Timing and Format

We will endeavor to respond to a verifiable Data Subject Right request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

Non-Discrimination

We will not discriminate against you for exercising any of your Data Subject Rights.  We do not charge a different price or rate or provide a different level or quality of goods or services based on you exercising your privacy rights.

Changes to Supplemental Privacy Statement
We reserve the right to modify this supplemental Statement at any time. Changes will take effect immediately upon their posting on the Site. If we make material changes to this Statement, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.